ACCESS agents utilise digital technology and an interactive database to enhance and improve our service to you.

Digital cameras are used by all agents which means photographic records minimise the need for clients to attend onsite inspections and ensure a permanent record is stored to assist in the instance of dispute resolution.

ACCESS has developed a unique software application designed exclusively for mercantile agencies. This incorporates a sophisticated database and business interactivity.

ACCESS clients can view current and past activity on accounts issued, make comments and provide additional instructions online.

All ACCESS updates are entered in keeping with our thorough standards policy. Clients receive regular reports via email or ACCESS’ web based systems.

ACCESS utilises an offsite data warehouse that allows us to operate with piece of mind in terms of daily back up and a fully functional disaster recovery program. Just ask us how it works.

Privacy and security of information is paramount and access to the system is only available by encrypted passwords. Each ACCESS client is issued with an individual password and receives training of the system at their premises.